Future-proofing their business with cloud-first identity management
Future-proofing their business with cloud-first identity management
INDUSTRY / Tech
SOLUTION / Customer Identity
CHALLENGE
SOLUTION
1k+ apps migrated.
Move to open standards and flexible architecture.
RESULT
Move to open standards and flexible architecture.
Streamlined and personalized user onboarding.
TECHNOLOGY
PingFederate
PingAccess
PingDirectory
PingGoverance
PingID
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CHALLENGE
Replacing legacy custom CIAM platform.
The solution had to be standards-based, support evolving global data residency and compliance regulations, integrate within desktop, cloud and server applications, and provide reliable, always-on access. In addition, Bentley Systems needed to ensure integration with back office systems to ensure business continuity and deliver personalized user experiences within their broad applications portfolio.
SOLUTION
Cloud-first identity solution, streamlined personalized customer experiences, 1k+ apps migrated, move to open standards and flexible architecture.
Bentley Systems evaluated a comprehensive list of vendors, initially focusing on SaaS solutions but quickly discarding them in favor of more flexible cloud solutions because of their data residency requirements. The company needed to assure their clients (specifically in Europe and Asia PAC) that their employees’ personal user data was being stored safely and in compliance with regulatory requirements.
Bentley Systems ultimately selected the Ping Intelligent Identity platform, deploying PingFederate, PingAccess, PingDirectory and PingDataGovernance, as well as PingID, with the solution hosted and managed by ProofID, Bentley Systems’ MSP and delivery partner. It was important to the company that the overall architecture of the solution had modular capabilities, giving Bentley the flexibility to customize and support wide-ranging requirements, specifically around the ability to mimic the legacy environment in order to maintain continuity for existing users.
RESULTS
Cloud-first identity solution. Move to open standards and flexible architecture. Streamlined and personalized user onboarding.
The creation of a flexible identity layer spanning all Bentley applications is accelerating integration with new products, services and acquisitions, while centrally protecting web, mobile and API resources at scale. The decision to invest in a vendor identity solution also allows Bentley to focus their resources on infrastructure engineering software. Lastly, the cloud-first, open, extensible architecture supports Bentley Systems’ users as they transition to digital twins, enabling owner operators to reduce their overall cost of ownership. User onboarding is streamlined and experiences are more personalized.