CHALLENGE
Increased support costs.
Complex legacy identity solution.
SOLUTION
User lifecycle management.
Automated provisioning.
User self-service portal.
RESULT
Enhanced user experience.
Reduced strain on IT support.
Real time provisioning of new students.
TECHNOLOGY
ideiio.
Identity Governance & Administration.
“Since implementing ideiio we have really seen the benefit at peak times of the year with student intakes when we are provisioning large numbers of accounts. Automated provisioning across all applications, along with the user self-service portal has significantly reduced the strain on IT support, increased our efficiency but also enhanced user experience across the board.”