Privacy Policy

ProofID Limited is part of PIDHC Limited dba ProofID and Salford Software Limited. This privacy policy explains how we use any personal information we collect about you.

We collect information about you when you register with us or place an order for products or services or nominate individuals to be named contacts for managed and support services. We also collect information when you voluntarily complete download forms, provide feedback and participate in events. Website usage information is collected using cookies.

We collect information about you to process your order, manage your account provide support and managed service, notify you about security issues and new product versions and, if you agree, to email you about other products and services we think may be of interest to you.

If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. ProofID Ltd will not share your information for marketing purposes with companies outside the PIDHC Limited. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the PIDHC Limited.

If you no longer wish to be contacted for marketing purposes, please email us.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: Privacy Team, ProofID Ltd, 8 Exchange Quay, Manchester, M5 3EJ, UK.

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018.

Please contact us if you have any questions about our privacy policy or information we hold about you: by email or write to us at: Privacy Team, ProofID Ltd, 8 Exchange Quay, Manchester, M5 3EJ, UK.