Immedis improves productivity and security with workforce identity solution

Immedis’ goal is to be the number one tech company in the global payroll space, providing a SaaS solution to enable touchless payroll, and helping customers’ simplify payroll, compliance and employment tax obligations worldwide.

Immedis had traditionally managed its workforce accounts across several enterprise applications including their own in-house developed platform. This caused delays when onboarding new starters, taking up to 10 days for users to have access to all their applications. Due to the highly sensitive data processed in Immedis, they have an ongoing audit requirement to track users and re-certify their access to ensure the people had the least privilege access required to do their jobs. In addition, due to the sensitivity of the data they needed to ensure access was removed when employees left the organization.

The main goal for Immedis was to improve productivity, enhance the employee onboarding experience, and ensure the security of data and systems when provisioning, de-provisioning and reviewing employee access.

Immedis required an Identity Governance & Administration (IGA) solution that provided the following features:

• Providing an interface to create, update and delete employee profiles.
• Automatic management of the joiner/mover/leaver process, assigning the correct resources to employees based on their role.
• Automatic provisioning and de-provisioning of accounts to several business applications.

• Delegated administration for department managers – allowing managers to manage the identities and access for the employees in their team or department.
• User self-service, allowing employees to manage their own identity record, including updating personal details and setting their password.
• Password recovery for users via self-service.
• Allowing managers to regularly review and certify employees’ access to business applications.

After investigating various other COTS (commercial off-the-shelf) IGA solutions, Immedis identified the identity management platform Fastpath (formerly ideiio), along with implementation partner and leading identity security integrator ProofID. A Proof of Concept proved not only the capability of Fastpath (formerly ideiio) to meet the requirements, but the technical ability and proven track record of ProofID to deliver the solution.

Having implemented Fastpath (formerly ideiio), David Quirke, CISO at Immedis is delighted with the solution and the ease in which it manages the whole of the workforce identity lifecycle. Automatically provisioning applications ensures the right people have access to the right applications and data, while equally important, access is automatically updated or deprovisioned for movers and leavers.
David recognises the value in the Fastpath (formerly ideiio) Governance Portal, as it not only provides essential access certification information to meet audit and compliance requirements but also devolves the responsibility to individual managers giving them control over their own reports while reducing the overhead of compliance activities.
David stated: “Fastpath (formerly ideiio) offers us the functionality we need to address our access security needs and has greatly reduced the time and effort needed for managing employee access. In addition, the ProofID team partnered with us throughout the project to ensure it was completed on time and within budget.”
Immedis is already looking ahead to integrate additional business applications to further streamline the solution. Immedis also plans to introduce Fastpath (formerly ideiio) into other parts of the Group.