Immedis improves productivity and security with workforce identity solution

Immedis improves productivity and security with workforce identity solution

INDUSTRY / Tech

SOLUTION / Workforce Identity

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CHALLENGE

A disparate ecosystem caused delayed onboarding for new employees.

SOLUTION

Identity Governance & Administration solution providing automated lifecycle management.

RESULT

Real-time onboarding and off boarding. Automated provisioning for applications. Audit and compliance requirements satisfied. Enhanced user experience.

TECHNOLOGY

Identity Governance &
Administration

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CHALLENGE

A disparate ecosystem caused delayed onboarding for new employees.

Immedis is the leader in consolidated global payroll solutions and processes payroll in over 150 countries. The Immedis Platform provides a unified view of global payroll operations, real-time data analytics, and advanced reporting capability, while ensuring legislative compliance and data security. Immedis was founded in 2015 and is majority owned by Clune Tech Group, a multi award winning global financial technology group.

Immedis’ goal is to be the number one tech company in the global payroll space, providing a SaaS solution to enable touchless payroll, and helping customers’ simplify payroll, compliance and employment tax obligations worldwide.

Immedis had traditionally managed its workforce accounts across several enterprise applications including their own in-house developed platform. This caused delays when onboarding new starters, taking up to 10 days for users to have access to all their applications. Due to the highly sensitive data processed in Immedis, they have an ongoing audit requirement to track users and re-certify their access to ensure the people had the least privilege access required to do their jobs. In addition, due to the sensitivity of the data they needed to ensure access was removed when employees left the organization.

The main goal for Immedis was to improve productivity, enhance the employee onboarding experience, and ensure the security of data and systems when provisioning, de-provisioning and reviewing employee access.

SOLUTION

Identity Governance & Administration solution that provided automated lifecycle management for the workforce.

Immedis had a requirement for an Identity Governance & Administration (IGA) solution to manage the identity lifecycle of their workforce. The solution automates the joiners, leavers and movers process, while integrating seamlessly with MS Azure AD, their chosen tool for federation, authentication and access management.

Immedis required an Identity Governance & Administration (IGA) solution that provided the following features:

  • Providing an interface to create, update and delete employee profiles.
  • Automatic management of the joiner/mover/leaver process, assigning the correct resources to employees based on their role.
  • Automatic provisioning and de-provisioning of accounts to several business applications.
  • Delegated administration for department managers – allowing managers to manage the identities and access for the employees in their team or department.
  • User self-service, allowing employees to manage their own identity record, including updating personal details and setting their password.
  • Password recovery for users via self-service.
  • Allowing managers to regularly review and certify employees’ access to business applications.

After investigating various other COTS (commercial off-the-shelf) IGA solutions, Immedis identified the identity management platform Fastpath (formerly ideiio), along with implementation partner and leading identity security integrator ProofID. A Proof of Concept proved not only the capability of Fastpath (formerly ideiio) to meet the requirements, but the technical ability and proven track record of ProofID to deliver the solution.