With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and practical, leading-edge research, in turn making Heriot-Watt one of the top UK universities for business and industry. In addition, the university is also Scotland’s most international university, delivering degree programs to 31,000 students globally.
In 2014, facing a significant upgrade to its existing large, unwieldly and cumbersome Identity and Access Management (IAM) solution, the university set out to replace it with technology that could operate at enterprise scale, whilst being easy to manage. The university wished to identify a technology partner not only to assist with the initial deployment but also to support the future growth and expansion of the system. This ‘long term view’ was something that the university had not benefited from with the existing IAM technology and was therefore a key requirement for the new solution.