Navigating the future of higher education: A digital-first approach to the student journey

I had the pleasure of hosting, a session titled “A Digital-First Future for Higher Ed” alongside Stewart Cowie from SailPoint at the UCISA Leadership Conference held in Edinburgh. During the session we explored digital transformation within the university landscape. It was a privilege to share our insights on creating a seamless and secure digital journey for students, a topic that resonates within the higher education sector.

The identity management challenges faced by institutions of higher learning are complicated and critical to institutional and student success. With an ever changing population of students, faculty, and staff, managing digital identities becomes a Herculean task. Yet, it’s essential for ensuring a frictionless and secure experience for all members of the university ecosystem. Our discussions at UCISA underscored the importance of navigating these intricacies, highlighting the five pivotal stages in a digital learner’s lifecycle: from prospective interest to alumni and beyond.