WWF (World Wild Fund for Nature) is the world’s leading independent conservation organization with a mission to create a world where people live in harmony with nature.
With operations reaching across almost 100 countries, WWF-International provides several global IT services which complement the IT provision operated locally by individual offices.
Global services provided by WWF-International include global intranet, Zoom, Google Apps, conservation applications and a variety of collaboration services. Currently, in order to access WWF services, users must use a different username and password at the international and local levels. This leads to increased helpdesk calls to assist end users with managing their credentials – for example, to perform password resets − which leads to a poor user experience and reduced uptake of services and collaboration.
