Saffron Wynn-Jones (Marketing Manager)



Categories: Higher Education, Blog

Today’s students live in a technology-driven world and have high expectations of their university’s digital experience. To make sure that the tech-savvy student has a smooth and secure journey, universities must implement the right customer identity access management (CIAM) solutions. Let us explore how CIAM can improve the student experience from application to alumni.

Identity Verification

Before a student can even start at a university, they need to be verified as who they say they are. With CIAM in place, reduce frustration by making it simple for students to verify their identity without compromising security. Users are prompted to provide a selfie that is passively checked for likeness using ISO-certified technology. They then scan their ID using their mobile device’s camera and the ID’s authenticity is checked using over 150 weighted analyses and machine learning.

Frictionless Access

For ongoing studies, passwordless access is key. Once students have been verified, there is no longer the risk associated with reusing or writing down passwords every time they want to log in. The use of single sign-on (SSO) allows for passwordless authentication with just one account and provides more security than traditional means. SSO also makes it easier for students to access all the resources available online within their portal or dashboard without having separate passwords for each system or app used by their university.