Why Organisations Choose ProofID

Identity expertise that delivers predictable outcomes

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24/7 Monitoring
24/7 Monitoring

Round-the-clock oversight, alerting, and incident response to keep your identity platform stable, secure, and performing as expected at all times.

Flexible working
Proactive Maintenance

Regular updates, patching, and environment checks that reduce risk, minimise downtime, and ensure your IAM estate stays aligned with best practice.

Prototype
Continuous Improvement

Ongoing enhancements, optimisation, and onboarding of new applications to help your identity programme evolve without increasing internal workload.

Governance
Structured Governance

Clear reporting, change control, and CAB engagement so your identity operations remain compliant, transparent, and strategically aligned.

24/7 Monitoring
24/7 Monitoring

Round-the-clock oversight, alerting, and incident response to keep your identity platform stable, secure, and performing as expected at all times.

Flexible working
Proactive Maintenance

Regular updates, patching, and environment checks that reduce risk, minimise downtime, and ensure your IAM estate stays aligned with best practice.

Prototype
Continuous Improvement

Ongoing enhancements, optimisation, and onboarding of new applications to help your identity programme evolve without increasing internal workload.

Governance
Structured Governance

Clear reporting, change control, and CAB engagement so your identity operations remain compliant, transparent, and strategically aligned.

Polygon 11
Proven Impact
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Year roadmap. Delivered for every engagement, aligning identity strategy to business goals.
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Assessment. Covering authentication, governance, and privileged access across all identity types.
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Digital identities secured every day.
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Years of proven delivery excellence.
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Year roadmap. Delivered for every engagement, aligning identity strategy to business goals.
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Assessment. Covering authentication, governance, and privileged access across all identity types.
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Digital identities secured every day.
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Years of proven delivery excellence.
Control & Govern

We deliver structured governance and change control to ensure your IAM programme is predictable, compliant, and aligned to business objectives. With clear reporting and formal oversight, you gain visibility of performance, risk, and continual improvement across your identity estate.

Specialist Expertise
Our identity-only team brings deep technical knowledge and operational experience across leading platforms. With certified specialists and proven methodologies, we provide capabilities that are costly to build internally, ensuring your IAM strategy is executed with confidence and precision.
Monitor & Detect

Our four-pillar model keeps your IAM estate stable, secure, and continuously improving. Through proactive monitoring and early detection, we reduce operational risk, ensure consistent performance, and give your team confidence that issues are identified before they impact users.

Maintain & Support

We provide comprehensive operational support, including patching, troubleshooting, and rapid incident response. Our structured processes and clear SLAs ensure your IAM platform remains reliable, compliant, and fully aligned to your organisation’s security and availability requirements.

Evolve & Enhance

Beyond day-to-day operations, we help your IAM programme mature through continuous improvements, onboarding new applications, and optimising configuration. With deep identity expertise, we ensure your platform grows with your organisation’s needs and long-term strategy.

How It Works
STEP 1

Initial Assessment

We review your current IAM environment, identify risks, and define the operational model required to stabilise and support your platform.

STEP 2

Onboarding & Transition

We establish monitoring, integrate with your service processes, and transition operational activity to our managed service team.

STEP 3

Active Management

Our 24/7 team handles incidents, maintenance, updates, and daily operational tasks to ensure consistent performance.

STEP 4

Review & Optimise

Regular service reviews, roadmap discussions, and enhancement cycles help your identity programme mature and adapt to the organisation’s needs.

Customer stories

Mazars

‘Working with ProofID we have rapidly rolled out a new security framework that allows us to integrate new applications and services at pace. The service is transformational for the organisations.’

View case study
Banking & Finance
Workforce Identity

Frequently Asked Questions

What does your IAM Managed Service include?

We cover monitoring, maintenance, incident response, enhancements, and governance across your IAM estate, tailored to the technology and complexity of your environment.

Can you support hybrid or multi-vendor IAM deployments?

Yes. Our team works across cloud, hybrid, and on-prem environments, with deep expertise in SailPoint and adjacent technologies.

How quickly can ProofID take over operations?

Most organisations complete onboarding within a structured timeline agreed during discovery. We ensure a smooth, low-risk transition.

Do you provide strategic guidance as part of the service?

Yes. Regular reviews, maturity assessments, and improvement recommendations are included to keep your IAM programme advancing.

How does the Managed Identity service differ from an Identity Squad/Identity Security team and staff augmentation?

Managed Identity Service focuses on day-to-day platform operations, monitoring, and optimisation. Staff augmentation provides individual resources you manage directly. The Identity Security Team/Squad delivers flexible, outcome-based project work across architecture, engineering, and delivery. 

Related services
Identity Squad

Identity Squad

Flexible access to skilled IAM specialists who support delivery, fill capability gaps, and strengthen your identity function.

Identity Advisory

Identity Advisory

Get strategic guidance, best practices and maturity assessments to build a clear roadmap for identity security success.

Ready to strengthen your identity operations?

Let’s advance your IAM programme

Speak with our identity experts and explore how managed services can improve stability, security, and performance.

Let's talk