Challenge

Nelnet is the biggest and most respected student loan provider in the United States, serving 42% of students across the country. With so much sensitive data, it’s therefore essential that information stays in the right hands.

With four different divisions across the company, and hundreds of thousands of students on its books, keeping track of data access could quickly become complicated for Nelnet. And with so much money being managed across all those student loans, maintaining strong security was business-critical.

Faced with the challenge of striking a tricky balance between security and simplicity, Nelnet looked for an on-premise identity and access management solution for staff at its headquarters in Nebraska.

Using Identity Fast Track to accelerate the deployment of SailPoint’s IdentityIQ solution

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Solution

Onboarding IAM, with Nelnet’s business specifics in mind

Nelnet singled out SailPoint IdentityIQ after a visit to the SailPoint Navigate Conference, and partnered with ProofID to implement the solution in 2021. Business continuity was a top priority. We worked with Nelnet to establish which applications employees needed access to, and which ones they didn’t - and prioritised the most important access to be addressed first.

This combined with an IdentityIQ implementation with dashboards and insights that could demonstrate real-time results for Nelnet’s staff and decision-makers. And by using our Identity Fast Track methodology, we were able to expedite the implementation so that Nelnet could optimise access security and start realising benefits as quickly as possible.

Counter Vector
IAM Expertise
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Results

A platform for optimal identity access management long-term

Nelnet’s ability to manage access has been transformed. They’re now able to implement new and more complex applications efficiently, safe in the knowledge that customer data is being kept as safe as possible. In the future, Nelnet plans to work closely with ProofID to fortify its IAM solution with role-based access control (RBAC), and maintain the same structure and guidance that has supported its accelerated production and development so far.

  • Guided, manageable steps across the process
  • Agile methods and tools for accelerated implementation
  • Expert guidance to shape identity implementation
  • Full alignment of access control organisation-wide
  • Scalable to new applications as the business requires
  • Dashboards and insights for real-time results

“ProofID made Nelnet’s SailPoint IdentityIQ implementation a breeze with dashboards and insights for real-time results.”

Dane Paulsen
Director of IT, Nelnet
Dane Paulsen
Director of IT, Nelnet

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