Challenge

Edinburgh Napier University has a large and diverse student body, with more than 18,000 students from 109 countries around the world. And with the University based across three campuses in Edinburgh, the demands of students and staff users for data and application access are extremely varied.

The University had an existing single sign-on (SSO) solution in place, but it had only been applied to a small number of external applications. Needing to access more skills and deliver a more complete user experience across internal and external systems, the University looked for a single technology that would provide single sign-on across all its applications for all of its users.







How can Edinburgh Napier University apply one SSO solution to every application and system within its IT estate?

ping
Solution

Bringing external and internal SSO access together in a single solution

The solution was a hybrid implementation of Ping Identity’s PingFederate on-premise, and a hosted PingOne tenancy to provide an application ‘launchpad’. This was implemented and managed by ProofID in its role as managed service provider.

This allowed the University to establish a unified and seamless SSO experience, where users can authenticate on their device once and not have any further need to login. This applies across all types of applications. 

With PingOne as the ‘launchpad’, the University was also able to remove part of its locked-down student portal service, as it ensured that only access links to logged-on services were provided.

Counter Vector
COMPANY FIGURES
0  Students
from 109 countries now access all applications with unified single sign-on. 
0  Days
to deploy the hybrid PingFederate and PingOne solution into production. 
0  Campuses
across Edinburgh brought together under one seamless SSO experience. 
0  Students
from 109 countries now access all applications with unified single sign-on. 
0  Days
to deploy the hybrid PingFederate and PingOne solution into production. 
0  Campuses
across Edinburgh brought together under one seamless SSO experience. 
Results

Rapid deployment and broad scalability for easier SSO, organisation wide

It took just 15 days for the solution to be deployed into a resilient and redundant configuration, initially in five instances (Moodle, Office365, Papercut, WebEx and EZProxy) with additional applications following later.

In many cases, this required application kits (for example, the Apache integration kit for Papercut) to enable federated SSO for many applications that don’t natively support a recognised federation protocol.

  • SSO rolled out organisation-wide
  • Faster, more secure login for all user types
  • Simplified sign-on infrastructure for easier management
  • Rapid deployment for immediate time-to-value
  • Solid platform for further application integration
  • Support for standards and broad integration capabilities

“Modern universities have a very complex and diverse range of applications to support; the key to implementing SSO successfully in such an environment is support for standards and broad integration capabilities. PingFederate does these better than any other solution and has been shown across many deployments now to be the best fit for Higher Education.”

B_CasaBayPhotography_ProofID_170-1
Tom Eggleston
CEO, ProofID
B_CasaBayPhotography_ProofID_170-1
Tom Eggleston
CEO, ProofID

Highlighted case studies

1 Aug 2025 - 2 min read

Identity and access management technology, made faster, simpler and more scalable

1 Jul 2025 - 2 min read

Making identity and access management a success in the “Mile High City”

9 May 2025 - 2 min read

Banking customers can count on: unified identity in finance with Ping Identity, ProofID and Tesco Bank

10 Apr 2025 - 2 min read

Making Immedis’ onboarding and identity access faster - without compromising sensitive data security

GET STARTED

Let's talk about your project

We're ready to discuss your needs and explore how we can help you achieve your goals.