Challenge

As an infrastructure engineering software company, Bentley Systems’ IT estate is used by engineering contractors and owner-operators to advance the design, construction and operations of the world’s infrastructure. Given the importance of its work, a modern, future-proof identity system was paramount.

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Bentley planned a strategic investment that would give them a cloud-based identity layer, expediting digital infrastructure applications to market, and advancing their commitment to open and extensible infrastructure digital twin technology.

It needed to be standards-based, support evolving compliance and data residency requirements, provide always-on access reliably, and integrate across desktop, cloud, server and back-office systems.




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How could business continuity be ensured while modernising the identity infrastructure across web, mobile and APIs?

ping
Solution

Embracing flexibility with open standards and a cloud-first identity solution

Bentley Systems chose the cloud route over SaaS, favouring the flexibility around data residency to satisfy client demands in Europe and Asia-Pacific. After a comprehensive vendor evaluation, they selected the Ping Intelligent Identity platform, deploying PingFederate, PingAccess, PingDirectory, PingID and PingDataGovernance, all hosted and managed by ProofID.

The solution’s modular capabilities gave Bentley the flexibility to customize requirements, including mimicking the legacy environment in order to maintain continuity for existing users. Through the deployment of an open standards-based, cloud-first identity solution, over 1000 applications were migrated.

Counter Vector
COMPANY FIGURES
0  Users
across 100 countries now access applications through cloud-based identity management. 
0  Transactions
processed per day with always-on, reliable access across all systems. 
0  Applications
migrated to the flexible, cloud-first Ping Intelligent Identity platform. 
0  Users
across 100 countries now access applications through cloud-based identity management. 
0  Transactions
processed per day with always-on, reliable access across all systems. 
0  Applications
migrated to the flexible, cloud-first Ping Intelligent Identity platform. 
Results

Simplified identity management, less stress, easier innovation for all

Bentley Systems was able to move its entire identity and access management (IAM) system to the cloud successfully. This gave them a flexible identity layer, covering all Bentley’s applications, including new products, services and acquisitions.

By investing in a vendor identity solution, Bentley has been able to centrally protect all resources at scale, whether web, mobile and API. And the knock-on benefit for the business is that the reduced admin burden means engineers can focus their time and resources on furthering their infrastructure engineering software.

  • Streamlined, personalised customer experiences
  • Over 1000 applications migrated
  • Smoother onboarding processes
  • Freed-up resources to focus on core software
  • Easier transition to digital twins
  • Reduced total cost of ownership

“Establishing a standards-based, cloud-first, flexible identity platform to advance delivery of infrastructure software was essential.
Ping Identity’s suite of applications enables enhanced value for our users. Ping’s commitment to a proof of concept as part of the evaluation process and both Ping and ProofID’s dedication to business continuity for our legacy install base throughout the implementation process showed their commitment to us as a technology partner.”

Lori Hufford
VP, Digital Foundations, Bentley Systems
Lori Hufford
VP, Digital Foundations, Bentley Systems

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