Customer Identity & Access Management
Customer Identity & Access Management
Customer experience is vital to modern retail. Now more than ever, they expect speed, convenience, easy accessibility, and a stress-free customer journey. A smooth registration process is a vital part of achieving this, helping satisfy customers, maximize revenue, and keep sensitive data safe at the same time.
We can help you perfect your registration processes through our Customer Identity & Access Management (CIAM) solution. It can help you bring several technologies together within a user-friendly, secure registration process, incorporating common single sign-on (SSO) technologies like social media sign-in, and effective multi-factor authentication (MFA) functions.
Why customers abandon journeys at the registration stage
Why customers abandon journeys at the registration stage
Badly designed forms
Forms that malfunction
Poorly-translated forms
Unnecessary layers of authentication and verification
Multiple requests for duplicate information
Inconsistent experiences from mobile to desktop
How to enable simple, stress-free customer registration
How to enable simple, stress-free customer registration
Our eBook highlights the value of CIAM in delivering secure, satisfying experiences for customers, including:
Why registration is so important to the overall customer journey
The challenges to conversion that CIAM can solve
How to embed CIAM analytics into your customer journey to identify issues and pain points
Download our eBook here to learn how CIAM can improve customer experience ROI and boost revenue.
