Identity That Converts

Secure every digital customer interaction.

Roadmap
Frictionless Journeys

Simplify registration and login with intuitive, low-friction flows. Reduce abandonment, increase conversions, and deliver streamlined access across web and mobile channels.

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Adaptive Protection

Strengthen account security with adaptive MFA, behavioural analysis, and contextual risk checks—protecting customers without creating unnecessary friction.

Flexible working
Real-Time Fraud Defence

Identify and block suspicious behaviour using real-time risk intelligence. Protect accounts from takeover attempts, automated attacks, and emerging fraud patterns.

Governance
Privacy & Trust

Centralise customer profiles, consent, and preferences to meet global privacy regulations and give users full control over their data.

Roadmap
Frictionless Journeys

Simplify registration and login with intuitive, low-friction flows. Reduce abandonment, increase conversions, and deliver streamlined access across web and mobile channels.

np_fingerprint_1699562_000000 1
Adaptive Protection

Strengthen account security with adaptive MFA, behavioural analysis, and contextual risk checks—protecting customers without creating unnecessary friction.

Flexible working
Real-Time Fraud Defence

Identify and block suspicious behaviour using real-time risk intelligence. Protect accounts from takeover attempts, automated attacks, and emerging fraud patterns.

Governance
Privacy & Trust

Centralise customer profiles, consent, and preferences to meet global privacy regulations and give users full control over their data.

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Proven Impact
0 +
Countries where we manage identity programmes.
0 M+
Digital identities secured every day.
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Successful implementations.
0 +
Years of proven delivery excellence.
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Countries where we manage identity programmes.
0 M+
Digital identities secured every day.
0 +
Successful implementations.
0 +
Years of proven delivery excellence.
Frictionless Customer Access

Deliver simple, secure access using SSO, biometrics, and passwordless authentication. Improve customer satisfaction while ensuring strong protection across apps, portals, and digital services.

Smart Onboarding & Verification

Streamline registration with user-friendly flows, identity verification, device checks, and consent capture. Reduce drop-off and ensure high trust from the first interaction.

Fraud Detection & Risk Intelligence

Detect suspicious activity in real time using behavioural, device, and contextual signals. Block high-risk events automatically while allowing genuine customers to continue uninterrupted.

Unified Customer Profiles

Consolidate customer identities, consent, and preferences across channels. Enable consistent experiences, improve personalisation, and simplify GDPR and regulatory compliance.

Scalable Identity Architecture

Support millions of identities, high-volume authentication, and multi-channel experiences. Deploy flexibly through SaaS, hybrid, or on-prem options to meet your security and regional data requirements.

HOW IT WORKS
STEP 1

Assess Your Readiness

We analyse your current certificate landscape to identify risks and manual bottlenecks.

STEP 2

Design for Scale

Define policies, workflows, and integrations to automate lifecycle management across systems and clouds.

STEP 3

Implement Automation

Deploy CyberArk Certificate Manager with ProofID’s proven integration and governance expertise.

STEP 4

Monitor & Optimise

Continuously track certificate performance and compliance, adapting to evolving policies and standards.

Customer stories

BlueCross BlueShield of Tennessee

To modernise its CIAM platform, BCBS needed a secure, future-ready SaaS solution. ProofID developed a phased roadmap and migration strategy, strengthening compliance and improving the customer login experience.

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Customer stories

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Customer stories

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Customer stories

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Frequently Asked Questions

How does ProofID help define the right customer identity strategy?

We assess your current identity landscape, map customer journeys, define risks, and build a practical strategy that improves onboarding, security, and conversion.

What does ProofID’s CIAM implementation process involve?


Answer: We design your CIAM architecture, configure authentication and verification, integrate with your digital channels, and validate flows to ensure a seamless customer experience. 

Can ProofID support high-scale customer environments?

Absolutely. We support millions of identities, peak authentication loads, multi-region deployments, and complex omnichannel experiences.

What ongoing support does ProofID provide after deployment?

Our managed service team provides 24/7 monitoring, optimisation, updates, and expert support—ensuring your customer identity platform remains secure and high performing.

Do you help organisations adapt as customer identity needs evolve?

Yes. We provide continuous advisory input, maturity assessments, and roadmap guidance as your digital services expand or regulations change.

What if we lack internal CIAM expertise?

Our Identity Squad is an embedded team of specialists that can include —engineers, architects, developers and a project manager—working as an extension of your internal team. They accelerate delivery, fill skills gaps, and provide on-demand expertise without long-term hiring commitments.

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Ready to Transform Customer Identity?

Create Seamless, Secure Experiences

Speak with an identity specialist and start improving customer access, security, and trust across every touchpoint.