Seamless student & staff experience
Seamless student & staff experience
INDUSTRY / Education
SOLUTION / Workforce, Partner & Customer Identity
CHALLENGE
SOLUTION
Move staff and students to Office 365.
Integrate workstation logins.
RESULT
Improved efficiencies, security & compliance.
Lower IT costs.
TECHNOLOGY
IAM Managed Service
CHALLENGE
The university wanted to provide the best IT customer experience without compromising operational standards but with budgetary restraints.
- To provide a resilient platform as the university moved its staff and students to O365.
- To replace the current onerous ‘simplified sign-on’ with a SSO experience.
- To integrate workstation logins.
SOLUTION
Federated single sign-on. Move staff and students to Office 365. Integrate workstation logins.
Working closely with IAM specialist ProofID, who had been supporting the university’s IAM deployment for many years they identified PingFederate® by Ping Identity, the market leading identity security company, as the ideal solution. To facilitate the deployment of these technologies across the University, ProofID also arranged to provide a fully hosted IAM Managed Service.
By choosing PingFederate, ProofID could replace the university’s shibboleth service, which was being used to access a substantial number of library resources. They were also able to extend the SSO capabilities of PingFederate to accommodate a range of applications including: Degreeplus, Moodle and Infoserver WAM.
RESULTS
Enhanced customer experience. Improved efficiencies, security & compliance. Lower IT costs.
The result is a streamlined customer experience that greatly assists the university’s operations, particularly its work to better engage students.
- The entering of sign-on credentials has been reduced from potentially up to 7 to one.
- Workstation logins included.
- The move to a single set of technologies supported by ProofID’s managed hosted service has also reduced cost to the university and helped to improve efficiencies and levels of security and compliance.
- Previously 4 ADFS servers were supported locally at an annual cost this has disappeared.
- Since the deployment of the hosted service there hasn’t been a single failure of service.
Tom Eggleston, CEO, ProofID added: “We are delighted to continue our long-term partnership with Gloucestershire University with their transition to new technology whilst recognizing the importance of the customer experience and ensuring security and continuity of service is of the utmost concern.”
Pete Maller
Pete Maller
System Developer and Administrator
OUR SOLUTIONS IN ACTION
Immedis improves productivity and security with workforce identity solution
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